bee25 Privacy Policy —
Your Information Is Fully Secure

Introduction and Scope

bee25 ("we", "us", or "the platform") provides a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains what information we collect when you visit our website https://bee25.cam, create an account, or use any of our services, how we use that information, and how we keep it secure.

This privacy policy applies to all bee25 services — including website browsing, account registration, financial transactions, gaming activity, and communications with customer support. By using our platform, you agree to the terms of this policy. If you do not agree with this policy, please refrain from using our services.

We may update this privacy policy from time to time. If any significant changes are made, we will notify you via your registered email address or through a notice on the platform. Continuing to use the platform after any changes means you have accepted the updated policy.

What Information We Collect

bee25 collects only the information needed to operate our services properly, meet legal obligations, and give you the best experience. We divide the information we collect into two main categories.

2.1 Information You Provide

The following information may be collected when you interact with us directly or manage your account:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Residential address
• National ID (NID) or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, or bank account details (for financial transactions)
• Any information provided when contacting customer support
• Feedback or survey responses submitted voluntarily

2.2 Automatically Collected Information

The following information may be collected automatically when you visit our platform:

• IP address and device identification information
• Browser type, version, and language settings
• Operating system information
• Pages visited on the platform, click patterns, and session duration
• Information collected through cookies and similar tracking technologies
• Gaming activity logs — bet amounts, game types, win and loss records
• Transaction history and financial activity records

How Your Information Is Used

bee25 uses the information collected only for lawful purposes and in ways that protect your interests. The main reasons we use your information are detailed below.

Cookies and Tracking Technologies

Cookies are small text files stored on your device that help improve the functionality of our platform. bee25 uses the following types of cookies:

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions, verify security tokens, and remember your preferences. These cookies cannot be disabled.

4.2 Functionality Cookies

These cookies are used to remember your language preferences, layout settings, and personalization options. They make your browsing experience more convenient.

4.3 Analytics Cookies

Analytics cookies are used to collect platform usage statistics and improve the quality of our services. This information is analyzed in aggregate and cannot be linked to any individual. You can reject these cookies by changing your browser settings, though this may limit the functionality of some services.

Sharing Information with Third Parties

bee25 never sells your personal information or shares it with third parties for marketing purposes. However, limited information may be shared in the following specific circumstances:

5.1 Service Provider Partners

Limited information may be shared with third-party service providers directly involved in operating our platform. These include:

• Payment processing providers (bKash, Nagad, Rocket, banks) — only the information needed to complete a transaction
• Identity verification and KYC service providers
• Cybersecurity and fraud prevention services
• Cloud hosting and infrastructure service providers

All of these partners are bound by agreement with us and may not use your information beyond the services they provide.

5.2 Legal Requirements

We may be legally required to disclose information in response to a court order, government investigation, or a valid request from a regulatory authority under applicable laws in Bangladesh.

5.3 Business Transfers

In the event of a future merger, acquisition, or asset transfer, your information may be transferred. We will notify you in advance in such circumstances.

Information Security Measures

bee25 applies industry-standard security measures to protect your personal information. Our security framework operates at the following levels:

• SSL/TLS Encryption: All data transfers on our website and applications are secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information (passwords, financial details) is protected with industry-standard encryption algorithms.
• Access Controls: Only authorized personnel can access your information, and all access is logged.
• Regular Security Testing: Regular penetration testing and security audits are conducted to identify vulnerabilities.
• Two-Factor Authentication (2FA): 2FA is available as an additional layer of security when logging in to your account.
• Firewall and DDoS Protection: Servers are kept protected from unauthorized access and cyberattacks.

However, no one can guarantee complete security when transmitting information over the internet. We therefore ask you to keep your password private, not share it with others, and avoid logging in to your account over public Wi-Fi.

Your Rights Regarding Your Information

bee25 believes you should have full control over your personal information. Your rights are detailed below:

To exercise any of these rights, please contact us. We will process your request within a reasonable time. However, in some cases it may not be possible to fulfill a request in full due to legal obligations.

Data Retention Period

bee25 retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable legal obligations.

• Account Information: For the duration the account is active and for a defined period after closure as required by law.
• Financial Transaction Records: For the period required under anti-money laundering (AML) regulations and financial laws.
• Gaming Activity Logs: For a specified period for dispute resolution and security review purposes.
• Customer Support Communications: For a reasonable period for service quality improvement and reference purposes.
• Cookie Data: Depending on the type of cookie — session cookies are deleted when the browser is closed, and persistent cookies expire at the end of their set period.

At the end of the defined retention period, your information is securely deleted or anonymized so that it can no longer be linked to any individual.

Protection of Minors' Information

bee25 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. Age verification at the time of account registration is a mandatory step.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please contact us.

Policy Changes and Updates

bee25 periodically reviews this privacy policy and updates it as needed. Changes may generally occur for the following reasons:

• When new services or features are introduced
• When applicable laws or regulations change
• When changes are made to our data processing practices
• When security improvements are required

For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. Continuing to use the platform after any changes will be considered acceptance of the updated policy. We therefore recommend that you check this page regularly.

Contact Us

Please contact us for any privacy-related questions, concerns, or requests to exercise your rights. Our customer support team is always ready to answer all your questions.

Visit our Responsible Gaming page to learn more about our responsible gaming policy and for help with keeping your account secure. Read our Terms and Conditions page for full details on the general rules and conditions of our services.