For ages 21 and above

bee25 Responsible Gaming —
A commitment to safe and informed play

bee25 believes entertainment brings true joy only when enjoyed within limits. Our responsible gaming tools and support services will keep you safe at all times.

Gaming is for entertainment — not a source of income

At bee25, we always place the well-being of our players as the top priority. Online gaming is a leisure activity — it should never be a source of your daily income. Responsible gaming means staying aware of your time, money, and mental health.

We know that gaming can sometimes become a habit. That is why bee25 has a number of effective tools and protective measures ready for you, so that you always stay in control. Read this page and, if needed, get help from our 24/7 live chat support.

Important: Gaming is for ages 21 and above only. Use of this site by minors is strictly prohibited.

Our commitment

bee25 is committed to ensuring a safe and responsible gaming environment.

  • Deposit and withdrawal limit settings
  • Self-exclusion option available
  • Session time reminder system
  • 24/7 live chat support in Bengali
  • Account cooling-off period feature
  • Age verification for 21+ is mandatory

Our protection tools — in your control

bee25 provides multiple effective protective measures to keep you informed and safe. Using these tools, you can manage your own gaming experience.

Set deposit limits

You can set a maximum limit on your daily, weekly, or monthly deposits. Once activated, the limit takes effect immediately, and a 7-day waiting period applies before increasing it.

Session time limit

Set a time limit for each gaming session to play responsibly. When the set time is up, you will be automatically alerted so you can take a break.

Self-exclusion

If you feel gaming is getting out of hand, temporarily close your account for a set period. Self-exclusion is available from 7 days up to a longer-term duration.

Cooling-off period

Similar to self-exclusion, a cooling-off period gives you a short-term break. During this time you cannot place any bets or make deposits, which helps you keep a clear head.

Review gaming history

You can view your complete deposit, withdrawal, and gaming history. Review your account regularly and understand your own playing patterns.

24/7 support

If you have any issues at any time, contact bee25's Bengali-language live chat support. Our team is always by your side to help with any questions or concerns.

Recognise the warning signs

It is important to understand when gaming is becoming a problem. If you notice any of the following signs in yourself, take a break immediately and seek help.

  • Feeling the urge to bet more to recover lost money ("chasing losses")
  • Neglecting family, friends, or work responsibilities because of gaming
  • The amount and time spent betting gradually increasing without you realising it
  • Feeling restless or anxious when not gaming
  • Spending money meant for essential expenses (food, rent, bills) on gaming
  • Hiding information or lying to family members about gaming
  • Repeatedly failing in attempts to stop gaming

The golden rules of safe gaming

Follow these simple rules to ensure responsible gaming and keep gaming enjoyable.

  • Set a fixed budget before each session and do not exceed it.
  • Never view gaming as a way to earn money — see it as entertainment.
  • Take regular breaks — at least 15 minutes every hour.
  • Never play when you are upset, tired, or under the influence of alcohol.
  • Do not take out emergency loans to win back lost money.
  • Let a family member or trusted friend know about your gaming activity.
  • Review your gaming history every month.
  • Keep time for family, friends, and hobbies alongside gaming.
21+

Age restriction: for ages 21 and above only

bee25 strictly provides services only to those aged 21 and above. Age verification is mandatory during account registration. If you know that a minor is using this site, notify our support team immediately. We also recommend using parental control software to prevent children from accessing gaming sites.

How to use protection tools

Using the responsible gaming tools at bee25 is straightforward. Just follow a few steps and keep your gaming experience safe.

01

Log in to your account

Log in to your account at bee25 and go to "Account Settings" from the top menu.

02

Open the Responsible Gaming section

Find the "Responsible Gaming" option within Settings and click on it.

03

Set your preferred limits

Choose deposit limits, session time, or self-exclusion — select the limits that suit your needs.

04

Confirm and save

Confirm your selected limits. They will take effect immediately and changes will be restricted before the set period ends.

If you have trouble using the tools, contact our 24/7 live chat support.

Need help? We are here for you

If you feel gaming is having a negative impact on your life, do not delay in seeking help. bee25's support team is always by your side. Our Bengali-speaking support team will answer all your questions and help you take the necessary steps.

If you would like to learn more about responsible gaming or want to activate protective measures on your account, contact us at any time. Our live chat support is active 7 days a week, 24 hours a day.

  • Request to temporarily close account
  • Assistance with reducing deposit limits
  • Request to review gaming history
  • Advice on responsible gaming

Contact us

Live Chat
24/7 support in Bengali — instant connection
Response time
Instant via live chat, quick response via email

All communications are handled according to Bangladesh Standard Time (BST, UTC+6).

Common questions about responsible gaming

Answers to frequently asked questions about responsible gaming are provided below.

Log in to your bee25 account and go to "Account Settings". From there, go to the "Responsible Gaming" section and select the "Deposit Limit" option. You can set a daily, weekly, or monthly limit. The limit takes effect immediately. Reducing a limit is instant, but increasing it requires a 7-day waiting period. Contact our live chat for any assistance.

Yes, activating self-exclusion will completely disable the gaming and betting features of your account for a set period. During this time, you will not be able to make any deposits or bets. However, any existing balance may be withdrawn — our support team will assist you with this. The account cannot be reactivated before the exclusion period ends.

First, contact bee25's live chat support or email us at [email protected]. We will help you quickly set limits or activate self-exclusion on your account. You are also encouraged to speak openly with your family and trusted friends about the matter. For professional mental health support, it is recommended to contact local counsellors available in Bangladesh.

The minimum deposit at bee25 is ৳100 and the minimum withdrawal is ৳1,000. Transactions can be made via bKash, Nagad, Rocket, and bank transfer. Withdrawals are typically processed within 5 to 30 minutes. As part of responsible gaming, deposit within your own budget and avoid making extra deposits to try to recover lost money.

A cooling-off period is a short-term break — usually from 24 hours to a few weeks — where you can temporarily step away from gaming. Self-exclusion is comparatively longer-term and more strict — it typically applies for several months to years. In both cases, the account cannot be reactivated before the set period ends.

Email [email protected] immediately or let us know via live chat. bee25 strictly prohibits minors from participating in gaming. We will investigate the matter immediately and take the necessary steps. It is also recommended to install parental control software on the family computer or device.

Enjoy the bee25 gaming experience safely

Play responsibly, stay within your limits, and keep entertainment enjoyable. Welcome to our wide game collection and safe platform.

For players aged 21 and over only. Please gamble responsibly.